FAQs

Q – Does MEKIE offer a warranty for its products?

A – Yes,  MEIKE  guranttee  its products 1 Year after shipment.  

Q – What is your samples policy?

A – MEIKE supply free samples, but MEIKE need your express courier no# to send samples by freight collect, such as UPS, DHL, TNT, FEDEX..

Q – Samples Lead time?

A – Within 7 days.

Q – What is your MOQ? 

A -According to different valued products, usually 2000pcs.

Q – What is your Lead time/Delivery time?

A – 25-30 days.

Q – What is your export port? 

A – NINGBO or SHANGHAI PORT.

Q – What is your payment terms?

A – T/T, L/C.

Q – Can I do my package design OEM?

A – Sure, you can, please send MEIKE your artwork design in either AI, PDF, CDR, PS.. format for our film making, MEIKE will send you proof for your approval before printing.

Q – Do you support to open tooling for our product design?

A – YES! MEIKE welcome your design or any ideas by paper drawing or samples, we will support to open tooling by your ideas, samples or design, we will do CAD drawing for your approval before open tooling.

Q – How many days does new tooling and the first sample finish?

A – It needs 30-35days to finish tooling, 3-7 days to perfect tooling and get the first sample.

Warmly Welcome for Your More Questions…